About

I am an IT Guy, probably not quite to the level of geek though I would like to be.  I came into IT via a different road than most.  Though I began as a Computer Science student at the Illinois Institute of Technology, I went into the world of Sales and Marketing early on.  I managed a customer service environment and ultimately learned that everything is a sale, but by using tools I learned from customer service, sales could become easier.

I then jumped into IT with both legs.  I always held a fondness for all things technical.  I’d been writing programs and hacking my way into understanding more about networks and the way they worked since highschool and a chance encounter at a Cinnabon stand sealed IT as the best choice for future security.  So here I am, a Geek Wannabe IT Guy who cares more about Customer Service percentages than Server availability percentages.   This blog is about how I try to do things.  Hopefully my F#@! ups won’t be yours.

Sean Fretenborough – IT Guy

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